Customer care

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Our customer support service takes care of managing requests for information, assistance, orders received by telephone, e-mail or instant messaging.

Customer care is the business card of a company and accompanies the client before, during and after all kind of products or services purchase.

We aim to assist the customer, offering support and creating the right level of empathy necessary to obtain a bond with the brand and long-term loyalty.

Why choose to entrust your customer care service to Criterion Research?

We believe that relationship with the customer is the key to successful sale, for this reason all our collaborators are trained to give maximum help and attention, being used to face issues and seize all opportunities to improve the company itself.

This allows to concentrate completely on the core business without, however, losing sight of the opportunities suggested by a direct and constant contact with customers.